SEER SONUS
中文

IMPLEMENTATION GUIDE

Go live in 5–6 monthsStandardize clinical & operations

SONUS SYSTEM is the clinical and operations platform for hearing-care stores — one workflow spanning assessment, fitting, delivery, and follow-up.

The rollout runs in three phases — each signed off before the next begins.

Timeline
About 5–6 months
No downtime
Pilot first
Acceptance
Per-phase delivery
Available
Security docs
Sign-offPilot liveFull deployment
THREE-PHASE APPROACH

Phased rollout,
minimized risk.

We roll out in three collaborative phases — system build, pilot acceptance, then full deployment — over roughly 5–6 months, with clear deliverables and acceptance at each step.

Phase 1
~3 months

Build & Prepare

Key Work
  • Current-state mapping: service → assessment → interpretation → fitting → delivery → follow-up
  • Data definitions: set field standards and required-field rules
  • System build: stores, role permissions, products & services, forms, and workflows
Deliverables & Acceptance
  • Implementation blueprint (scope, timeline, roles, risks, success criteria)
  • Field standards and required-field rules configured
  • System handles the full service flow (with roles and store structure)
  • Working version: 5–10 complete cases processed
Phase 2
~1–2 months

Pilot Acceptance & Tuning

Key Work
  • Pilot launch: 1–2 stores or clinical sites first
  • User feedback: weekly reviews (issue triage, priority tuning)
  • Stability & workflow tuning: form order, prompts, required fields, and steps
Deliverables & Acceptance
  • Pilot stores use SONUS SYSTEM reliably in daily operations
  • Friction-point list resolved
  • Pilot acceptance report
  • Repeatable SOP + rollout plan
Phase 3
~1 month

Chain-wide Deployment & Handover

Key Work
  • Phased deployment: pace and support scaled to store count
  • Training: clinical staff, store managers, operations, headquarters
Deliverables & Acceptance
  • Chain-wide deployment complete
  • Staff training complete
  • Handover docs: workflow standards, field definitions, management metrics, training materials
We run the rollout ourselves, so every store actually gets the full value of SONUS SYSTEM.
SEER SONUS implementation philosophy
ROLES & RESPONSIBILITIES

Done together,
clearly divided

You provide:

  • Implementation point of contact
  • Current workflows and internal staff data
  • Pilot stores and staffing
  • Existing data sources and integration needs
  • A collaboration model that fits your business

We handle:

  • Implementation blueprint — timeline, deliverables, and acceptance metrics
  • System build, configuration, customization, and testing
  • Pilot feedback synthesis, workflow tuning, and version updates
  • SOPs, training materials, and seed-user training
  • Dashboards and management-metric recommendations
  • Go-live handover documentation
FAQ

FAQ

We pilot first. The full chain only switches once it's proven stable.

Ready to map out your rollout?

In 30 minutes, you'll have a clear rollout path and pilot plan for your store count.