About SEER SONUS™

We turn one senior audiologist's judgment into every store's standard.

15+years in hearing care
40chain stores piloting
12core experts
SONUS SYSTEM · the smart management system for hearing care · Taipei, Taiwan

Why We Exist

Hearing care shouldn't be limited by how fast experience is passed down.

01

Expansion outpaces talent

Senior experts are scarce, so growth dilutes quality.

02

Inconsistent service

Every store recommends differently — no chain-wide standard.

03

Broken follow-up, blind HQ

Follow-ups break across stores; HQ can't see the front line or why customers leave.

Brand Meaning

Seer.

/sɪr/noun

One who sees—finding the real customer in scattered signals.

Sonus.

/ˈsoʊ.nəs/Latin

Sound—letting expertise be heard clearly, and carry further.

What We Build

One system, one dataset.

SONUS SYSTEM: stores work in SONUS AI, HQ in SONUS MANAGE.

  • SONUS AI

    慧聲 AI · Stores

    Customers, bookings, audiograms and SOAP notes, AI fitting suggestions (the audiologist decides), trial to sale.

    Explore SONUS AI
  • SONUS MANAGE

    慧聲管理 · HQ

    Revenue and targets across stores, store ranking, staff access, reports and inventory.

    Explore SONUS MANAGE
  • One dataset

    CRM · PMS · ERP · Foundation

    Customer records, fitting records and stock share one customer record — HQ sees store activity without anyone re-keying it.

How We Work

Refine to Redefine.

We refine every decision that shapes hearing care — diagnosis, fitting, follow-up.

  1. Clinical Excellence

    01

    Every recommendation traces back to the audiogram.

  2. Customer Experience

    02

    SONUS AI explains each recommendation — no sales pitch.

  3. Scalable Growth

    03

    Senior expertise becomes an SOP any new store can deliver.

Refine to Redefine

Diagnosis · Fitting · Follow-up

Why Us

Our judgment comes from the field.

We turn fuzzy experience into systems that run.

01

Grounded in Operations

Tools that work in real stores — not AI for its own sake.

02

Process Reengineering

Breaking tacit knowledge into steps a system can follow.

03

Clinical UX Design

Meets clinical information standards; clear and trustworthy under pressure.

04

Enterprise Architecture

Protects sensitive data and scales across stores and tiers.

Milestones

Where we are now

  1. Done

    Problem Discovery

    Mapped chain-scaling bottlenecks across clinical and back-office work.

    20+frontline interviews

  2. Done

    System Architecture

    Turned senior audiologists' tacit judgment into a repeatable decision engine.

    343clinical fitting rules

  3. Now

    Pilot Validation

    SONUS SYSTEM runs live in frontline stores.

    40chain stores piloting

  4. Next

    Next

    Expanding modules with our first partners to set a new standard of care.

    17AI modules in progress

If you believe great service should be repeatable.